Dear Patients,
We are writing to inform you of an important update to our payment policy that will take effect from 1st January 2026.
From this date, all treatments will require pre-payment as follows:
NHS Treatments
Band 2, and Band 3 treatments : Full payment will be required prior to the commencement of treatment.
Private Treatments
A 50% pre-payment of the total treatment cost will be required before treatment is scheduled or begins.
Hygienist Appointments : Prepayment for all scheduled appointments in advance.
This change is being introduced to help us reduce missed appointments, improve appointment availability, and ensure smoother planning and delivery of care for all our patients.
If you have any upcoming appointments or treatment plans, our reception team will discuss the pre-payment details with you in advance.
Should you have any questions or need further clarification regarding the payment policy, please feel free to contact us at via email ONLY on [email protected] We are here to help.
Thank you for your understanding and continued support.


